Support Worker

Set in 11 acres of beautiful surroundings no day at Hengoed Park is the same. You’ll be working as part of a supportive and caring team to ensure that residents needs and aspirations are achieved. You will support with a range of social care activities including personal health, well-being and leisure activities.

This is an amazing opportunity to become involved in a care home that is determined to deliver outstanding services to its residents, engage with the community and work closely with our team to ensure that they feel valued.

Job Description

Key Relationships: Residents, Registered Operations Lead, Colleagues, Relatives,

Role Purpose: Working in line with Hengoed Park’s values; to act as a champion for resident’s safety and dignity supporting residents to maintaining their independence, choice and dignity, to enable them to lead as full and active a life as possible.

Role Description: To provide high quality care and support which meets the physical, emotional, intellectual, social and cultural needs of adults at risk in the care of Hengoed Park.

To provide emotional and practical support by talking to residents about their needs and listening to their concerns encouraging a positive, warm and homely environment.

To ensure that residents are positively encouraged and supported to be as independent and active as possible helping residents to participate in social and leisure activities.

Maintain positive relationships with families, visitors and health and social care professionals.

To provide personal care when necessary.

To maintain your own skills and knowledge undertaking all mandatory and developmental training as required.

To work with residents who can, on occasion, present challenging behaviours, responding to these in a safe manner that de-escalates the situation.

To ensure the ongoing safety of residents, staff and visitors through compliance with Hengoed Park’s policies and procedures.

Complete all required documentation to the required standard including care plans, progress notes and incident reports.

Perform medication administration and monitor health status including fluid and nutrition charts, turning regimes and blood glucose monitoring acting where necessary to reduce health complications.

Report all accidents and incidents promptly ensuring that accident/incident reports are written clearly and concisely.

Ensure that clinical equipment is maintained in a safe, clean and fully functional state. Report any equipment failures or damage to the Team Leader.

Maintain high standards of infection control within the home and to assist residents to maintain their own infection control needs.

To provide appropriate information to residents and relatives about care delivery, adhering to data protection requirements.

Ensure that resident’s property is cared for in a responsible and professional manner.

Act as a champion for Hengoed Park through excellent communication, appropriate behaviour and professional appearance.

Work within Hengoed Park’s Safeguarding procedures and report any safeguarding events to your line manager immediately.

Act at all times within your own skills and competence.

Subscribe to and align all your work with Hengoed Park’s values of humanity, collaboration, communication and outcomes.

Attend regular staff meetings and one to ones adopting a pro-active approach. Provide feedback to the management team on any aspect of the working of the home.

Develop effective working relationships with other employees within the service managing any areas of disagreement in an collaborative manner.

Adhere to existing working practices, methods and procedures. Undertake relevant training and development activities and respond positively to new and alternative systems.

To maintain care skills at current level and to undertake such training and development as may be required.

Take responsibility for the health and safety of oneself and others in the workplace, particularly in respect of:

• Risk assessment
• Accident reporting
• Lone working procedures
• Risk management- ensuring you use chemicals in accordance with our COSHH policy.

Ensure that you contribute positively to the safeguarding culture at Hengoed Park and if you become aware of real or suspected abuse report it promptly as required by the Safeguarding procedure.

Job Types: Full-time, Part-time

Pay: From £12.50 per hour

Expected hours: 16 – 42 per week

Benefits:

• Company pension
• Free flu jabs
• On-site parking

Physical Setting:

• Care home