Support Worker - Floating Support

£20,500 - £22,077 yearly
  • Nottingham Community Housing Association
  • Derbyshire, UK
  • Sep 14, 2023
Full time Supported Living

Job Description

Salary: £20,500 - £22,077 per annum
Location: Derbyshire
Hours: 30 hours a week
Closing Date: 30/09/2023 23:59

The Vacancy

This is a Quick Apply Vacancy so the application form will take no longer than 15 minutes to complete

Interviews are being arranged on an ongoing basis

Are you caring, enthusiastic and looking for a care position? Join NCHA with no experience required! 

Personalised Support Team North (PST) does what it says on the tin – provides personalised support to individuals with varying needs. At our Derbyshire floating support service we provide up to two years of low-level (non-personal care) housing related support for people with a disability, across all tenures, including those who are at risk of losing their homes or require additional support to maintain tenancies within the Derbyshire area. We have two exciting opportunities available!

We work people to provide advice, support and assistance to develop independent living skills and maximise independence by offering support to:

• Secure and maintain appropriate accommodation

• Develop their skills to live independently

• Establish personal safety and security

• Promote health and wellbeing

• Maximise benefits and advice around budgeting and finances

• Access and engage with other services as required

As a Support worker at our fantastic service your expected duties will be to help maximise their income by identifying their benefit entitlements, help with social isolation by identifying support groups, write person centred support plans and work to identified outcomes. This can be a challenging role as you will also be helping vulnerable people to avoid eviction and support with all tenancy needs, including helping to move home. You will also attend drop in centres where service users will come for help with their correspondence. Moreover, you will assist with the marketing of the service and meet planned targets.

“No two days are the same and we have great teamwork” – Current Support Worker.

The service works flexibly over a 7 day period usually between the hours of 08.00-18.00 within the county of Derbyshire.

Are you up for a new and exciting challenge? Here’s what we require from you:

You will have exceptional communication skills and a good telephone manner to succeed in this role, particularly written communication as it also involves filling out various forms. You will be organised, flexible and pro-active in your approach to work suggesting improvements where necessary and able to manage a busy caseload.

You will be able to work as part of a team and individually, working on your own initiative. You will have a basic level of numeracy, literacy and IT skills and the ability to meet service deadlines and outcomes.

As you will be expected to travel and some of our locations can be difficult to access on public transport, it is essential that you have a full valid driving license with business insurance (so you can claim for any mileage expenses!).

Don’t forget to tell us about your own work or personal experiences that relate to the role and why a care role is for you in your application!


  1. View the full role profile in the document tab at the top of the page to view other duties and responsibilities.
  2. You will need to attach a CV in order to apply for this role.
  3. All correspondence will be via your registered email address.
  4. For more information about NCHA, please refer to the attached ‘Helping Our Customers’.
  5. Previous Applicants need not apply.

To apply, you have two options:

  1. Click the Apply Now button at the top of this page


  1. Email your CV to, stating the job title and the location or call 01158443387 is you need support to complete the application

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.  

Click here to return to current vacancies.

#MadeWithCare  Find out what working in care is like from people across the country.

The Company

We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.

Some Benefits



Free DBS

£250 referral bonus

Generous annual

Free healthcare
cash plan

Company social

Enhanced maternity, paternity and adoption leave and pay

Free training and development

Access to cycle to work and discounted bus pass schemes