Support Workers/Senior Support Workers (Team Leaders) and Bank Staff needed for Children’s Activity Based Crisis Care/Support Services

£11.00 - £15.00 hourly
  • Arborvitae Care Services
  • Sep 09, 2023
Full time Childcare

Job Description

Arborvitae Care Services

Our homes are in the Liverpool, Manchester and surrounding areas (North West)

We are recruiting in Full-time, Part-time, Permanent, Zero-Hours and Bank roles

Are you naturally caring and supportive? Are you resilient and able to remain calm when faced with challenging behaviours?  Are you looking for a rewarding career opportunity? Would you like to work in a role that enhances the lives of others? If so, we would love to hear from you.

Arborvitae Care Services (ACS) is looking for individuals to support young people on a 2:1 staffing ratio in an activity based setting.  We welcome people from diverse backgrounds, mixed ages, gender, and ethnicity who can act as positive role models for our young people, who embody our values and have the desire to make a difference to the lives of young people.  We want people who are loving, compassionate, self-motivated, clever and creative.

Experience is not essential.  We are more than willing to provide full support and training to the right person for our team.  However, there are a few qualities that we will be looking for:

A flexible and ‘can do’ attitude and a willingness to try new approaches to achieve positive results
An ability to work independently while also be an effective team player
A positive attitude to be handle challenging situations
If you don’t already have the relevant qualification in residential child care, we are willing to invest in enhancing your skills and supporting you every step of the way

Working for us, you will be an instrumental part of the children’s journey towards change. Our purpose is to give young people a positive childhood experience, and that is where committed and compassionate people like you can make a huge difference in the children today and beyond into adulthood.

About Us

Arborvitae Care Services Ltd (ACS) was founded in 2023 and despite being in its early stages, ACS prides itself on having a team with extensive knowledge, expertise, qualifications, and experience.

Arborvitae, which means 'Tree of Life' in Latin, represents unity and serves as a constant reminder that one is never alone or isolated.  Our company’s guiding principle; ‘Dum vita est, spes est, a Latin phrase that conveys the message that ‘where there is life there is hope!

Arborvitae Care are not only dedicated to but specialises in providing a high-quality care and protection for looked after children in the UK; we are also deeply committed to our core belief that ‘every child matters’ and our motto, Dum vita est, spes est.  

We believe our crisis support service to be one of a kind and positive, offering safe, secure and protected placements for children and young people aged 8-16 from complex backgrounds, who display challenging behaviour, who are having difficulty finding a suitable placement.

We are a dynamic professional and innovative company, we strive for excellence by investing in our team.  We are committed to provide the best possible outcomes, making a positive difference to the future outcomes and making a positive difference to the future of the children we care for.  

Our Head Office is located in Liverpool and we operate throughout the northwest with ambitious plans for expanding across the UK through organic growth, research, and development. Our expansion plan involves adding registered homes and semi-independent placements to our existing 28-day crisis activity-based provisions.

ACS is not only committed to providing exceptional care and support but we believe that every child and young adult facing crisis deserves the best possible care and support. Our mission is to empower and educate young people, helping and enabling them to overcome their challenges and thrive in life. We offer a great environment for our young people to live and grow and a fantastic place for you to work.

As a Support Worker:

You will have the opportunity to make a real difference to the lives of children and young people, and help towards the bright future they deserve; attending to their practical, physical and emotional needs. Safeguarding each young person at all times.  You will provide a high standard of care and support, in a professional manner, to vulnerable young people, with challenging behaviour and emotional behavioural difficulties.

You will develop a good working relationship with both children and young people and other outside agencies, and be the person that each child can trust through building positive relationships.

You will be part of a team who work together to create a loving, stable environment to ensure each young person is achieving positive outcomes and learning experiences.

Requirements and Skills

To be able to demonstrate skills of running a shift smoothly to ensure that the needs of the young people are met and that they have been actively engaged
To work with all professionals, families, and the young people to ensure that their needs are met
To contribute, as part of a team, to making the home a safe and caring environment for all young people placed in the home to enjoy and thrive and also promote their welfare and safety whilst in the home
Candidates should be able to provide accurate report on the day to day activities of the young people
To be able to support the homes Service Manager in the effective management of the home and staff team
Candidates must be patient and have good listening skills
Minimum of 2 years’ experience working in an Ofsted Registered Childrens Home (desirable)
Must hold a level 3 qualification (or equivalent) in Children and young people (desirable)
Transferable enhanced DBS would be advantageous but not essential
Must be IT literate
Full UK Manual Driving Licence – preferred

We what we offer:

Comprehensive induction and training

Consistent Support and development

Access to further qualifications

Ability to progress in the company

Casual Dress

On-site parking

Rates of Pay:

*Permanent Staff rates are dependent upon age and experience

£11ph Support Worker plus £60 sleep in rate (Bank)

£12ph Senior Support Workers plus £60 sleep in rate (Bank)

£15ph Support Worker Waking Night rate (Bank) 

We have 4 shift patterns: A full shift, dayshift, late/sleep shift and waking night shift:  

Full shift is a 24hour shift:

10am-11pm, 8 hour paid sleep (£60) from 11pm-7am, 7am-10am (next day)

Day shift is an 8 hour shift:


Late/sleep shift is a 14 hour shift:

6pm -11pm, 8 hour paid sleep (£60) from 11pm-7am, 7am-10am (next day)

Waking night shift is an 8.5 hour shift

10pm -7:30am

All roles are on a shift based rota - sleep in duties include paid allowance (£60) and you can work to a set shift pattern or a combination!

Work Location: In person

To Apply

To apply please submit your CV.  If shortlisted, you will be sent our application pack to complete ahead of your invitation to a pre-screen telephone interview with our team.  This is an informal part of the process to get to know you and to run through all recruitment paperwork such as references, application forms, DBS etc. If your application is progressed there will be a face to face formal interview to be held via teams or in our head Office in Liverpool.

ACS is committed to safeguarding and following safer recruitment principles to help make sure our staff are suitable to work with children and young people at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.

The location/work-base for this role may require you work from multiple locations. We will discuss this with you during the recruitment process.

This position will be subject to a criminal record disclosure check