Home Care Worker

Location: Kendal, Cumbria

Position reports to: Home Care Worker

Job Purpose Summary: You will provide quality person-centred care to support people in their own home.

Full-time post - Driving is essential, experience preferred but not essential as full training is given. We use a new state of the art mobile APP so smart phone is required.

Service Users (this may include working flexibly and to include evenings, weekends and public holidays). As a Home Care Worker, you will do one of the most important jobs in the community; you will help other people to retain as much independence as possible. Providing this is not easy and skill, sensitivity and kindness is required.

Main Responsibilities:

• Supervisory duties supporting team members (full time role)
• Supporting the Service User to remain at home and respecting their individual wishes to maintain their individual preferences, choices and decisions. This may include supporting the Service User to remain independent yet maintaining a link with neighbours, friends, familiar activities and surroundings.
• You will also support the Service User in feeling wanted, valued and maintain their self-esteem and more practical aspects such as security, safety and comfort within their own home at all times.
• You will maintain Service User confidentiality at all time as directed by Twilight Years Ltd Policy
• You need to be aware of the service user’s immediate needs and to respond accordingly if circumstances demand such action and involve outside agencies as required, including emergency situations and to report this and any other concerns to your line manager as soon as possible
• You will report any Safeguarding issues
• You will inform the Manager of any situation which gives cause for concern with particular regard to health and safety issues.
• You will support your Service User by attending meetings, contribute to reviews and keep accurate records relating to routine daily activities, this can be done both verbally or in written form
• Being the face of ‘Care In The Community’
• Working in a team with other Home Care Workers or other professionals or working solo.
• Remain contactable by mobile phone when on duty
• Receive regular support and guidance from your line manager, including at least 4 supervisions per year
• Report any period of sickness or absences as directed by company policy
• All Home Care Workers are required to undertake a minimum qualification of NVQ Level 2 in

Health and Social Care within 6 months and attend relevant training as directed by Twilight Years Ltd, this include completing the Care Certificate Be willing to provide shadow cover to new applicants and offer feedback information to the HR

Department

• Promote the company’s name in a positive manner to uphold it good name and status
• Any other duties as required

Main Tasks – This list is typical of tasks which can include some or all of the following:

▪ Moving and Handling: Mobility and transfers, helping individuals in and out of bed, chairs, toilet, showers

• Personal hygiene, prompting, washing, helping with bathing, tooth and denture care
• Assistance with toileting, applying and removing continence pads, emptying catheter bags
• Support and assistance in dressing and undressing
• Assistance with administering Medicines and complete relevant documentation
• Food preparation, assistance with or supervision of eating
• Light cleaning and essential house care
• Laundering and ironing

1

• Assistance with shopping, errands and pension collection
• Sleepovers
• Companionship
• Overall monitoring of well-being

Service User Groups: Home Care Worker duties are performed in the homes of the following groups of people:

▪ Older adults

• Physically and mentally disabled adults
• Sensory impaired adults
• Terminally ill adults
• Other conditions

Probationary Period

The first six-month period will constitute a probationary period, when this is completed, employment will be confirmed. The attributes to attain a successful probationary period will include good attendance, delivery of person-centred care, successful supervision, completion or reasonable progress of NVQ qualification, training and line manager recommendation.

Person Specification

Qualities Required How Essential or
Assessed Desirable

1 A warm person-centred approach and the ability to Interview Essential engage with the Service User

2 Good verbal communication and interpersonal skills Interview Essential

3 Good written communication skills Interview Essential

4 Ability to read and understand instructions Interview Essential

5 Ability to work on own initiative Interview Essential

6 Ability to work in teams Interview Desirable

7 Experience of working in Care Interview Desirable

8 A common-sense attitude to problem solving and reaction Interview Desirable to emergencies

9 Ability to liaise with other agencies Interview Desirable

10 An understanding of the post of Home Care Worker with Interview Essential
Twilight Years Ltd

11 Understanding and commitment to EO and anti- Interview Essential discriminatory practice

12 Good work ethic, timekeeping, reliability, etc Interview Essential

13 Use of a mobile device to access work rota Interview Essential

14 Availability and willingness to work unsociable hours Interview Essential

15 Vehicle owner and willingness to use vehicle for work, with Application Desirable
Business Insurance

16 Possession of relevant qualification i.e. NVQ 2 Health and Interview Desirable
Social Care