Team Leader (Day Care Services)

We’re looking for an experienced team leader to support  the Deputy Care Manager in the day-to day running of the service, including supporting staff teams and ensuring the quality and safety of the services we provide meets national care standards.

The Team Leader will undertake a visible and supportive role, and will work collaboratively with the local authority, parents and carers and a range of other partners, to deliver our services and meet the needs of the adults, children and young people attending.

Key Responsibilities:

1. Supervise and support FTM staff to actively complete their roles to a high standard, being their direct point of contact during sessions.
2. Maintain regular communication with support workers to ensure they fully understand the ongoing care needs of our students.
3. Mentor new staff members; ensuring they feel supported and have received the necessary training and induction to the support worker role when joining the company.
4. Support the Deputy Care Manager in their role to manage the service activities and staff members to ensure a high quality provision is being provided.
5. Liaise with the Deputy Care Manager regularly to ensure our clients needs are being meet and understood fully by all the team.
6. Organising the rota for the weekly respite sessions and activities, ensuring adequate staffing and problem-solving cover where required.
7. Monitor and handle medication (including delivery if necessary) and ensure delivery is within regulations by trained and experienced staff.
8. Meet individuals nutritional needs and ensure delivery is within regulations by trained and experienced staff.
9. Ensure all personal care, health care and/or other care and support needs are met and completed when required.
10. Ensure all documentation relating to students health protocols are completed and recorded in a timely manner to ensure compliance at all times.
11. Maintain Tapestry, the online communication system between FTM Dance and parents; ensuring individual care plans and reports are kept up to date at all times.
12. Maintain OneTouch, the online CRM of service users and staff, ensuring all records are up to date to maintain compliance at all times, ready for external inspections.
13. Report and record concerns and/or complaints to senior Management team.
14. Safeguard and promote the welfare of the children and vulnerable adults.
15. Leading and delivering meetings, inductions, training and supporting supervisions, alongside the Deputy Care Manager and wider Management team
16. Any other duties that may be required by the wider Management team for the smooth running of the service.

Role Requirements:

Experience is essential for this role and a minimum of 1 - 2 years working as a senior support worker or team leader is essential.

It is preferred that applicants have a vast range of experience working with children and/or adults with additional needs, disabilities and medical conditions and experience of working with individuals with health care needs such as, gastrostomy feeding (PEG Care) or emergency medication (epilepsy medication, asthma medication, anaphylaxis medication) and/or experience working with individuals with behaviours that challenge.

Applicants must hold a relevant Health and Social Care qualification at level 2 or above to be considered for this position.

All employees are provided with annual mandatory training such as Health and Safety etc, alongside individual needs specific training where required e.g. epilepsy awareness and moving and handling to complete the tasks required for the individual.

The Team Leader will be required to travel between our sites in Nottingham and Leicester during the working week, so a driving license is essential for this post.